Privacy Policy for Calma Quick Spa Ltd
Effective Date: 08/08/2025
At Calma Quick Spa Ltd., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online or in person.
1. Who We Are
Calma Quick Spa Ltd.
Website: www.calmaquickspa.com
Address: Worcester, WR1 2AQ, England, United Kingdom
Contact: calmaquickspa@gmail.com
2. Information We Collect
We collect the following personal information from customers:
Name
Phone Number
Email Address
Visit frequency
Service usage
Estimated age
Sex/gender
Behavioral patterns
Date and time of your first and subsequent visits
How you heard about our service (referral source)
Frequency of visits and services used
Estimated age and gender (where applicable)
Browser, device, and technical usage data (via cookies and analytics tools)
Notes or observations on your experience and behaviors during the session or service
Feedback you may have provided verbally or otherwise
We do not directly collect or store your payment details. These are securely handled by third-party payment processors.
3. How We Collect Your Data
We collect your personal data through:
Waiver forms (using the "WaiverForever" app)
Payment processing systems (via third-party services: Sumup)
Website analytics tools
Our website is hosted on Wix, which may use cookies and similar tracking technologies. Please see Wix's own privacy policy for details.
4. How We Use Your Information
Your information is used to:
Fulfill appointments and services
Improve customer experience and website performance
Analyse visitor traffic for service improvement
5. Sharing Your Information
We only share your information with trusted third-party services essential for our operations, including:
WaiverForever (for digital waiver storage)
Payment processors (to process transactions securely)
We do not sell or rent your personal data to any other third parties.
6. Data Storage and Security
Personal data is stored both locally on a secure, password-protected laptop and remotely via cloud services (e.g., WaiverForever).
We use reasonable physical, technical, and administrative measures to safeguard your data. WaiverForever uses secure encryption for data transmission and storage.
7. Your Rights
Under the UK GDPR, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict how your data is processed
Although you cannot directly access or change your data, you can contact us at any time to request any of the above.
Contact us at:
�� calmaquickspa@gmail.com
�� www.calmaquickspa.com
8. Cookies
Our website is powered by Wix, which uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.
9. Children’s Privacy
We do not knowingly collect data from individuals under the age of 18. Our services are intended for adults only.
10. Legal Basis for Processing
We collect and process your personal data based on:
Your consent (e.g., waiver agreement)
The necessity to perform a contract (e.g., appointment bookings)
Our legitimate interests (e.g., service improvement)
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.
​
​